This service replaces your laser. We have a 99% success rate at repairing this, if your in the 1% chance that it fails then your unit will need a Daughter Board switch out if this happens it will cost more. This is the motherboard that controls the Blu-Ray Drive. After repaired normally success rate at recovering data is about 99% of the time. All your data stays like normal. If you do not know already, some companies like Sony format your Hard drive (your data). This is one of the many benefits of going to a third party company!
Common problems are: error messages on the screen, reads ps2 games / dvd movies but not blu ray's / PS3 games or reads blu ray's / Ps3 Games but not ps2 Games/ dvd movies.